Shipping Policy

Thank you for shopping with MEGASHOP. We are committed to providing you with a seamless shopping experience, featuring Free Standard Shipping and a 30-Day Money-Back Guarantee on all orders.

1. Free Shipping & Estimated Delivery Times

We offer Free Standard Shipping on all orders with no minimum order threshold.

Shipping Method	Destination	Estimated Delivery Time	Shipping Cost
Standard Domestic	United States	3–7 business days	FREE ($0.00)
Standard International	Worldwide	7–15 business days	FREE ($0.00)
Expedited Delivery	United States	2–3 business days	FREE ($0.00)

Note: Delivery windows are estimates and may occasionally experience slight delays during peak seasons, severe weather conditions, or customs clearance procedures.

2. Order Processing Time

• All orders are processed and packaged within 1–3 business days (Monday through Friday, excluding weekends and official public holidays).

• Orders placed on weekends or major holidays will begin processing on the following business day.

3. 30-Day Money-Back Guarantee & Return Instructions

We want you to be completely satisfied with your purchase:

• You have 30 days from the date of delivery to request a return or full refund.

• Products must be in their original condition—unworn, unused, with all tags intact, and in original packaging.

• To initiate a return, contact our support team at info@megashop-ltd.com.

• All US returns should be shipped directly to our designated facility:

  US Return Warehouse Address:

  28408 SWEETGUM RD STE C1

  MAGNOLIA, TX 77354-7111

  United States

4. Shipment Tracking

• Once your package has been dispatched, you will receive a Shipping Confirmation Email with your tracking number.

• Tracking statuses typically update within 24–48 hours after carrier collection.

5. Customs, Taxes & Duties

• For international deliveries, any local tariffs, import taxes, or customs clearance fees assessed by the destination country are the responsibility of the recipient.

6. Damaged, Defective, or Lost Shipments

• Damaged Items: If your order arrives damaged, please email us within 48 hours at info@megashop-ltd.com with photos of the damaged item and packaging so we can issue a replacement or refund immediately.

• Lost or Missing Packages: If your tracking details state "Delivered" but you have not received your package, please verify around your property, check with neighbors, and contact our team for assistance.

7. Store & Customer Support Details

• Company Name: MEGASHOP

• Customer Support Email: info@megashop-ltd.com

• Phone Number: +44 7362050348

• Fulfillment & Return Center (USA): 28408 SWEETGUM RD STE C1, MAGNOLIA, TX 77354-7111, United States

• Registered Corporate Office (UK): 71-75 West Street, Shelton Street, London, WC2H 9JQ, United Kingdom